Introduction

Welcome to KOI. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Data Collection

2.1 What We Collect:

When you use our Service, we may collect the following information:

• Personal Identification Information: Name, email address, phone number, etc.
• Technical Data: IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

2.2 How We Collect Your Data:

We use different methods to collect data from and about you including through direct interactions, automated technologies or interactions, and third parties or publicly available sources.

Use of Your Data

We use your data in the following ways:

• To register you as a new customer.
• To process and deliver your orders.
• To manage our relationship with you.
• To enable you to participate in a prize draw, competition, or complete a survey.
• To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).

Disclosure of Your Data

We may share your personal data with external third parties, including service providers, professional advisers, regulators, and other authorities.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.

Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page.

GDPR Compliance (EU Users)

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). This includes:

• Right to Access: You have the right to access your personal data and to know how your data is being processed.
• Right to be Forgotten: You have the right to request the erasure of your personal data.
• Data Portability: You have the right to request the transfer of your data to another service provider.
• Consent: We will obtain explicit consent for the collection and processing of your personal data.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].